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Telecommunications

Telecommunications provides the backbone of civilization. No single industry depends as much on technology as does telecommunications. And Serole can help cut costs while improving efficiency and effectiveness in this industry’s mission.

Serole has been helping leading names in the telecom industry, around the world, in Billing, Customer Relationship Management, Business Intelligence, Portals, Integration and Enterprise Applications. Our ready-to-deploy Telco platform solutions have helped our customers implement business performance monitoring and optimization solutions both quickly and cost-effectively.

Our deep domain knowledge across OSS/BSS provides the foundation for solving the most complex business problems in any industry. Serole’s technological expertise and proven global delivery model, enable us to bring world-class results to our telecom customers.

Serole’s Domain Expertise

Serole offers Telecommunications specific services and solutions tailored to transform your business and help you move on the road to growth and efficiency. Combining technology capabilities with strong insurance domain skills, the Telecommunications practice at Serole covers a large industry footprint which includes:

  • Asset Management
  • Audit Management
  • Business Management Systems
  • Business Process Framework (eTOM)
  • Catalog Management
  • Charging and Billing
  • Customer Experience
  • Data Analytics/Big Data Management
  • Fraud Management
  • M2M (Machine-to-Machine)
  • Product & Service Lifecycle Management (PLM)
  • Revenue Assurance
  • Security Management
  • WorkForce Management

IT Consulting, Solutions & Services Offerings

Serole Technologies has ability to implement best of the bread IT solutions and services to streamline key processes, increase staff productivity and respond quickly to market changes. We have certified consultants with strong track record of building complete, integrated solutions to manage all aspects of an telecommunication business.

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  • E2E Solution Architecture
  • Bussiness Porcess Automation
  • E2E Testing Services
  • Applciaiton Manitinace
  • Application Development
  • Service Delivery Platform 
  • Mobile Application Development
  • IT infrastrucure Desing and Development
  • Network Provisioning Solutions
  • Wharehouse Management Solutions
  • Program and Project Managementt
Use the contact form to get in touch with us. A Serole Consultant will get back with you to discuss your needs or Email us some details about your specific need and we will get in touch shortly to discuss it further

What our client says!


I would like to communicate my appreciation to the Serole team on their work on the successful implementation of “EIP Throttling” project. Serole Team lead the development and implementation of a solution to production problem that had impacted customer experience due provisioning delays. The solution has been delivered under aggressive timelines, and within constrains caused by other major projects. Serole team worked over the weekends and Christmas holidays to complete the development. The quick delivery didn’t compromise the quality of the solution: there were no functional defects identified in SIT and none performance related defects during PT testing. This is a fine example of work well done to improve our customer experience
Einat Zobel
Project Manager- Lion Pty Limited
A very big thank you to you and tour team for coming together to have this matter resolved. Considering the condition of the instance, your team performed remarkably and were very professional in all aspects.  I look forward to working with your team again in the future
Jack Epsimos
Performance & Environment Services - Optus
Thanks for your demonstration this afternoon. It was exciting to see it in action, using the words of the CAM specialist who witnessed its capability: “Wow, that's amazing!".  It has really  given me a confidence boost in T&Ps delivery and us being able to achieve some great tactical solutions next FY - it is truly exciting. Keep it up, thanks for your continued support and see you soon!
Digby Wilson
Head of Provisioning - Optus