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Business Services

Serole consultants have worked with large national and international corporations, small-to-medium businesses (SMBs), and start-up organizations. Our insights and experience combined with innovative thinking enables to help client organisations formulate business strategies and execute plans in order to meet their objectives. In our engagements we are frequently found working with leadership teams of local and international organizations.

 Our experienced consultants apply rigorous methodologies, critical thinking, deep analytics, and knowledge management to solve our customer’s most pressing issues and deliver maximum business value.

Our solutions address the breadth of business needs including defining and delivering key strategies for systems implementation, learning management and process optimisation. We work with you through all stages of the project lifecycle to help solve your greatest challenges in developing your workforce capability. We help our clients make critical decisions on their direction, define the initiatives and roadmap to achieve that direction, and work with them to ensure these key initiatives are delivered successfully.


Our key business services include:

  • Business Process Discovery
  • Business Process Automation
  • Business Process Optimization
  • Social Media Consulting Services
  • Enterprise Digital Strategy consulting
  • Customer Experience Strategy
  • Collaboration and Communities Strategy

What our client says!


I would like to communicate my appreciation to the Serole team on their work on the successful implementation of “EIP Throttling” project. Serole Team lead the development and implementation of a solution to production problem that had impacted customer experience due provisioning delays. The solution has been delivered under aggressive timelines, and within constrains caused by other major projects. Serole team worked over the weekends and Christmas holidays to complete the development. The quick delivery didn’t compromise the quality of the solution: there were no functional defects identified in SIT and none performance related defects during PT testing. This is a fine example of work well done to improve our customer experience
Einat Zobel
Project Manager- Lion Pty Limited
A very big thank you to you and tour team for coming together to have this matter resolved. Considering the condition of the instance, your team performed remarkably and were very professional in all aspects.  I look forward to working with your team again in the future
Jack Epsimos
Performance & Environment Services - Optus
Thanks for your demonstration this afternoon. It was exciting to see it in action, using the words of the CAM specialist who witnessed its capability: “Wow, that's amazing!".  It has really  given me a confidence boost in T&Ps delivery and us being able to achieve some great tactical solutions next FY - it is truly exciting. Keep it up, thanks for your continued support and see you soon!
Digby Wilson
Head of Provisioning - Optus